Home›Reviews›Revolut
REDIGITAL ACCOUNT · PRICE AND SERVICE REVIEW

Revolut review: rates, service and customer feedback

Revolut can be very good value for an existing customer exchanging within the plan allowance. Go beyond that allowance, or exchange at the weekend, and the apparently simple price develops rather more moving parts.

Evidence summary

What this evidence shows

No recent price evidence is available for Revolut in this review. This does not establish that the provider cannot offer your transfer; request a quote for your amount and payment method.

Collected route records in the past 36 hours
Not available
Indicative estimates
Not available
Quotes eligible for price ranking
Not available
Price wins where a rival was captured
Not assessed
Latest included capture
Not available

These counts use a rolling 36-hour window. Route tables rank today’s UTC records and retain older results in grey. Modelled prices, converter rates and introductory offers cannot win this standard comparison. A captured quote is not a guarantee of the price available when you send. Inspect the dated receipts.

Published pricing model

Revolut applies its own exchange rate. It says the rate reflects market conditions, the amount and its costs.

Service assessment dated .

Read the provider’s source documents

Customer evidence

Trustpilot · Revolut, global app and account reviews, checked . The profile covers the whole company, including products beyond transfers.

These are self-selected reports, not independently verified transfer outcomes. Read the reported strengths, concerns and source limits.

Where Revolut makes sense

Best for
Existing Revolut users, weekday exchanges within plan limits and people who hold several currencies.
Less suitable for
A one-screen public comparison, since the final transferable quote normally sits inside the app.
Where the rate cost sits
Revolut applies its own exchange rate. It says the rate reflects market conditions, the amount and its costs.
What the fee tells you
Standard customers have a £1,000 monthly exchange allowance before a 1% fair-usage fee. Plus has £3,000 before 0.5%. Weekend fees can also apply. International payment fees vary by route.
Delivery
Instant between Revolut users. Local, SEPA and international bank-payment times differ by destination and rail.
Access
App-led personal and business accounts with multi-currency balances, cards and local or international payments.
THE PRICE VERDICT

How Revolut's quote can flatter or disappoint

Revolut cannot be reduced to one exchange-rate margin. The answer changes with the customer's plan, the amount already exchanged in that rolling month and whether the conversion occurs during the weekend window. A Standard customer converting £200 on a weekday below the allowance can face a very different price from someone converting £2,000 after using the allowance.

This is why a live app quote matters. The international payment itself can also carry a route-specific fee even when the currency conversion appears inexpensive. Revolut's Pay All Fees option can improve certainty on some Swift routes, while ordinary intermediary charges remain outside the neat headline exchange calculation.

For an existing user, the convenience is hard to dismiss. Currency can be held before payment, transfers between Revolut users are instant and the same account handles travel spending. A new customer making one transfer should still compare the recipient amount with Wise, Xe and a route specialist before choosing a paid plan for the sake of one exchange.

Customer feedback

What customers report about Revolut

Revolut's large review profile covers a global app and account service, including cards and travel spending. Customers in the sample liked its interface, ease of use and currency features for travel. Negative accounts expressed dissatisfaction with support and the handling of a disputed card payment. These are different activities with different terms and protections. The aggregate cannot establish how a UK bank-funded international transfer will perform, and praise for exchange rates does not confirm the price available under your plan at the moment you send.

Published customer score4.7
Reviews on that profile465,664
Evidence checked

The linked profile covers the whole company, including products beyond international transfers. Its score is not a transfer-only rating.

Any customer score shown belongs to the source platform and is separate from our editorial rating. Public reviews are self-selected reports, not a representative customer survey; we have not independently verified each reported experience.

What customers value

  • Customers praised an easy-to-use app and convenient account management.
  • Travel users valued the currency and card features.

What to check before sending

  • A sampled reviewer was dissatisfied with the support received.
  • Another criticised the handling of a card-payment dispute.

What this means for your comparison

Compare Revolut using your actual plan and the final transfer screen. The relevant figure is what the recipient gets after the applicable conversion and payment charges. Its app reputation may help you assess convenience, but separate card and travel feedback from international-transfer evidence, especially when comparing it with a provider whose reviews focus mainly on remittances.

Whole-company, multinational profile with varied products and review invitations. Selected customer opinions do not establish UK transfer reliability or current pricing.

Sources and review context
EARNS ITS PLACE

Where it works well

  • Very convenient for existing account holders
  • Clear plan allowances and in-app confirmation
  • Strong multi-currency account and card features
READ THE SMALLER PRINT

Where the value thins out

  • Plan and weekend rules make headline pricing incomplete
  • Public pages do not expose every final quote
  • Intermediary fees can affect some Swift payments
RECENT RATE EVIDENCE

The latest Revolut figures we can reproduce

Each row is the newest matching record returned within the rolling 36-hour window. The receipt shows the provider screen or calculation behind it, including the time we saw it. This window can include the previous UTC day.

See the full checking ledger →
We do not have a reproducible public quote right now

Revolut remains here because UK customers will still encounter it. A rate will appear only when the amount and payment method can be recorded with a time and receipt.

Provider comparison

Compare the service behind the quote

Choose two companies to compare pricing terms, practical limits and customer feedback. The better fit depends on the transfer you need to make.

Overall

Revolut

Digital account

Read our review

Wise

Transfer specialist

Read our review
Best suited to
Revolut

Existing Revolut users, weekday exchanges within plan limits and people who hold several currencies.

Wise

Transparent bank-to-bank transfers, multi-currency balances and customers who want the rate and fee separated.

Where it may not fit
Revolut

A one-screen public comparison, since the final transferable quote normally sits inside the app.

Wise

Cash collection and customers who assume every funding method costs the same.

Exchange-rate model
Revolut

Revolut applies its own exchange rate. It says the rate reflects market conditions, the amount and its costs.

Wise

The mid-market exchange rate is used for the conversion. Wise does not add a hidden rate margin to a standard transfer.

Fees to compare
Revolut

Standard customers have a £1,000 monthly exchange allowance before a 1% fair-usage fee. Plus has £3,000 before 0.5%. Weekend fees can also apply. International payment fees vary by route.

Wise

A variable fee combines a small fixed element with a percentage that changes by currency, amount and payment method. Volume discounts can reduce the percentage on large transfers.

Delivery
Revolut

Instant between Revolut users. Local, SEPA and international bank-payment times differ by destination and rail.

Wise

Often seconds or the same day on supported local routes. Swift-funded or less liquid routes can take longer.

Access and eligibility
Revolut

App-led personal and business accounts with multi-currency balances, cards and local or international payments.

Wise

Website and app, personal and business accounts, local receiving details in selected currencies and transfers from small to multi-million-pound amounts.

Customer feedback
Revolut

Revolut's large review profile covers a global app and account service, including cards and travel spending. Customers in the sample liked its interface, ease of use and currency features for travel. Negative accounts expressed dissatisfaction with support and the handling of a disputed card payment. These are different activities with different terms and protections. The aggregate cannot establish how a UK bank-funded international transfer will perform, and praise for exchange rates does not confirm the price available under your plan at the moment you send.

Trustpilot · Revolut, global app and account reviewsPublished score: 4.7465,664 reviewsChecked

Whole-company profile; includes other products

Read the customer-feedback assessment
Wise

Wise's visible reviews praise quick transfers, clear app navigation and convenient currency handling. The same profile also covers cards, travel spending and account access, so its score is broader than international transfers. Critical reviewers describe account restrictions, uncertain explanations and difficulty resolving disputed transactions; one also objects to debit-card funding costs. Wise replies that security and regulatory checks can restrict accounts. That is the company's explanation, not independent confirmation of what happened in any customer's case.

Trustpilot customer reviewsPublished score: 4.3301,645 reviewsChecked

Whole-company profile; includes other products

Read the customer-feedback assessment

These are service and pricing models, not live quotes. Use current verified quotes for the same route, funding method and payout method to compare the total paid with the amount the recipient receives.

Customer scores belong to the linked review sources and are separate from our editorial ratings. Review profiles can cover different products, countries and periods, so their scores do not establish an overall winner.

THE SHORTLIST

What to price beside Revolut

WI
Revolut or Wise?

Wise remains the cleanest yardstick for an ordinary bank transfer. It uses the mid-market rate and places its charge in view, so there is less detective work between the advertised rate and the amount delivered.

Read the Wise rate review →
XE
Revolut or Xe?

Xe has the reach and support to handle far more than a routine £200 payment. Its public converter is useful, though it is not the rate a customer can necessarily book, a distinction the glossy chart leaves rather quiet.

Read the Xe rate review →
ST
Revolut or Starling Bank?

Starling is unusually straight with UK customers: a 0.4% conversion charge sits beside the delivery fee. That does not always make it cheapest, but it does spare customers the usual bank-rate archaeology.

Read the Starling Bank rate review →
WHAT WE CHECKED

Revolut's own pricing documents

These pages describe the published terms. The corridor table is gathered separately, so a provider's explanation never substitutes for the quote it gives us.

  1. Standard plan feesRevolut UK
  2. Exchange fees and limitsRevolut Help