Evidence summary
What this evidence shows
No recent price evidence is available for CurrencyFair in this review. This does not establish that the provider cannot offer your transfer; request a quote for your amount and payment method.
- Collected route records in the past 36 hours
- Not available
- Indicative estimates
- Not available
- Quotes eligible for price ranking
- Not available
- Price wins where a rival was captured
- Not assessed
- Latest included capture
These counts use a rolling 36-hour window. Route tables rank today’s UTC records and retain older results in grey. Modelled prices, converter rates and introductory offers cannot win this standard comparison. A captured quote is not a guarantee of the price available when you send. Inspect the dated receipts.
Published pricing model
CurrencyFair states that its exchange margin varies by currency and is typically around 0.53%.
Service assessment dated .
Read the provider’s source documentsCustomer evidence
Trustpilot customer reviews, checked . The profile concerns money transfers, but reports may cover other routes and payment methods.
These are self-selected reports, not independently verified transfer outcomes. Read the reported strengths, concerns and source limits.
Where CurrencyFair makes sense
- Best for
- Bank-to-bank payments, businesses and customers who value telephone support and rate alerts.
- Less suitable for
- Cash pickup, card-to-card remittances and very small transfers where the flat fee has more weight.
- Where the rate cost sits
- CurrencyFair states that its exchange margin varies by currency and is typically around 0.53%.
- What the fee tells you
- After conversion, a transfer-out fee applies. The published GBP fee is £2.50 and the euro fee is €3.
- Delivery
- Many transfers complete within 24 hours. Timing depends on when the customer's deposit reaches CurrencyFair and the destination rail.
- Access
- Personal and business accounts, more than 20 currencies and transfers to over 150 countries.
How CurrencyFair's quote can flatter or disappoint
CurrencyFair sits between an automated transfer app and a traditional currency broker. It offers self-service conversion, rate alerts and multi-currency balances, while retaining telephone and email support. Its published typical margin of about 0.53% gives a useful starting point, although the booked rate for a particular pair can be better or worse.
The fee structure is easy to misunderstand. The £2.50 transfer-out charge is not the full conversion cost. The exchange margin has already affected how much foreign currency was bought. A fair comparison therefore uses the recipient amount after both the exchange and transfer-out fee, which is exactly what our captured evidence is designed to show.
CurrencyFair can suit a customer who transfers periodically and wants more control than a remittance app supplies. It is not designed around cash collection or mobile-wallet payouts. On a £200 transfer the fixed fee is visible; on a larger payment the rate margin becomes the larger number.
Customer feedback
What customers report about CurrencyFair
CurrencyFair's sampled reviewers praise uncomplicated bank transfers and helpful telephone support. One describes efficient handling of dollar and euro transactions, while another says money arrived sooner than predicted. Less positive accounts question the exchange rate received or describe sparse progress emails. CurrencyFair offered to have a senior support colleague contact the customer who raised the update problem. That response shows a proposed follow-up, not proof that the underlying concern was resolved or that all transfers receive the same attention.
The linked profile covers the money-transfer service. Experiences may concern different routes, amounts and payout methods.
Any customer score shown belongs to the source platform and is separate from our editorial rating. Public reviews are self-selected reports, not a representative customer survey; we have not independently verified each reported experience.
What customers value
- Straightforward bank transfers and prompt reported arrival
- Helpful telephone support and responses to queries
What to check before sending
- Customer disappointment with the exchange rate received
- Gaps in progress updates during a transfer
What this means for your comparison
CurrencyFair deserves a quote comparison when personal help matters, particularly for repeat bank payments. Compare the converted amount after the transfer-out fee, and check how confirmation and tracking will arrive. A customer finding a rate disappointing is a reason to inspect the quote against alternatives at the same time, not evidence of a fixed pricing disadvantage.
Non-random global page sample; the retrieved page was crawled six days earlier. Neither support outcomes nor route-level performance were independently verified.
Sources and review context
Where it works well
- Publishes a typical FX margin
- Low, simple transfer-out fee
- Personal support and business functionality
Where the value thins out
- The final margin still varies by currency
- Requires an account-funded transfer process
- Fewer payout types than remittance networks
The latest CurrencyFair figures we can reproduce
Each row is the newest matching record returned within the rolling 36-hour window. The receipt shows the provider screen or calculation behind it, including the time we saw it. This window can include the previous UTC day.
CurrencyFair remains here because UK customers will still encounter it. A rate will appear only when the amount and payment method can be recorded with a time and receipt.
Provider comparison
Compare the service behind the quote
Choose two companies to compare pricing terms, practical limits and customer feedback. The better fit depends on the transfer you need to make.
- Best suited to
- CurrencyFair
Bank-to-bank payments, businesses and customers who value telephone support and rate alerts.
- Wise
Transparent bank-to-bank transfers, multi-currency balances and customers who want the rate and fee separated.
- Where it may not fit
- CurrencyFair
Cash pickup, card-to-card remittances and very small transfers where the flat fee has more weight.
- Wise
Cash collection and customers who assume every funding method costs the same.
- Exchange-rate model
- CurrencyFair
CurrencyFair states that its exchange margin varies by currency and is typically around 0.53%.
- Wise
The mid-market exchange rate is used for the conversion. Wise does not add a hidden rate margin to a standard transfer.
- Fees to compare
- CurrencyFair
After conversion, a transfer-out fee applies. The published GBP fee is £2.50 and the euro fee is €3.
- Wise
A variable fee combines a small fixed element with a percentage that changes by currency, amount and payment method. Volume discounts can reduce the percentage on large transfers.
- Delivery
- CurrencyFair
Many transfers complete within 24 hours. Timing depends on when the customer's deposit reaches CurrencyFair and the destination rail.
- Wise
Often seconds or the same day on supported local routes. Swift-funded or less liquid routes can take longer.
- Access and eligibility
- CurrencyFair
Personal and business accounts, more than 20 currencies and transfers to over 150 countries.
- Wise
Website and app, personal and business accounts, local receiving details in selected currencies and transfers from small to multi-million-pound amounts.
- Customer feedback
- CurrencyFair
CurrencyFair's sampled reviewers praise uncomplicated bank transfers and helpful telephone support. One describes efficient handling of dollar and euro transactions, while another says money arrived sooner than predicted. Less positive accounts question the exchange rate received or describe sparse progress emails. CurrencyFair offered to have a senior support colleague contact the customer who raised the update problem. That response shows a proposed follow-up, not proof that the underlying concern was resolved or that all transfers receive the same attention.
Trustpilot customer reviewsPublished score: 4.612,653 reviewsChecked
Money-transfer service profile
Read the customer-feedback assessment - Wise
Wise's visible reviews praise quick transfers, clear app navigation and convenient currency handling. The same profile also covers cards, travel spending and account access, so its score is broader than international transfers. Critical reviewers describe account restrictions, uncertain explanations and difficulty resolving disputed transactions; one also objects to debit-card funding costs. Wise replies that security and regulatory checks can restrict accounts. That is the company's explanation, not independent confirmation of what happened in any customer's case.
Trustpilot customer reviewsPublished score: 4.3301,645 reviewsChecked
Whole-company profile; includes other products
Read the customer-feedback assessment
These are service and pricing models, not live quotes. Use current verified quotes for the same route, funding method and payout method to compare the total paid with the amount the recipient receives.
Customer scores belong to the linked review sources and are separate from our editorial ratings. Review profiles can cover different products, countries and periods, so their scores do not establish an overall winner.
What to price beside CurrencyFair
Wise remains the cleanest yardstick for an ordinary bank transfer. It uses the mid-market rate and places its charge in view, so there is less detective work between the advertised rate and the amount delivered.
Read the Wise rate review →Xe has the reach and support to handle far more than a routine £200 payment. Its public converter is useful, though it is not the rate a customer can necessarily book, a distinction the glossy chart leaves rather quiet.
Read the Xe rate review →OFX is better suited to a property payment or business transfer than a quick £200 remittance. Human support is useful, though the executable rate usually sits behind registration rather than on the public page.
Read the OFX rate review →CurrencyFair's own pricing documents
These pages describe the published terms. The corridor table is gathered separately, so a provider's explanation never substitutes for the quote it gives us.
- UK pricing and typical marginCurrencyFair
- Transfer fee tableCurrencyFair